Description

1.         Introduction

1.1.       Context

This report contains definitions of the Total Cost of Ownerships dimensions, which were used in the Assessment of the ICT management & investment practices report. This report also focuses on the advantages and disadvantages of various investment practices available to Governments today.

1.2.     Methodology

In response to the Request for Proposal, PwC employed an Issue Based Problem Solving (IBPS) approach for the assessment and recommendations for OECS countries. There was a need to gain a comprehensive understanding of the status quo in order to determine the scope for, and identify the areas of, improvement of efficiency and effectiveness for Total Cost of Ownership (TCO).

There have been two main phases of the assessment, namely:

·         Information Collection

·         TCO Assessment

Each of these phases is described below in brief.